![]() Zelle said if a red flag goes up about a transaction, they will notify the bank to send an alert to the user. The company told the I-Team that scammers are spoofing numbers to appear as though they are legitimate businesses, and added, "We remind clients that they should not provide confidential account information to unidentified individuals.legitimate companies would not ask a customer to transfer funds between accounts in order to help prevent fraud nor request sensitive account information." "There are very few safeguards in place to get your money back when you're using these applications and so it's kind of a scammers dream," Johnson added.īank of America refunded Woods and Mishra and are trying to get a hold of Chong. The FBI said all of these money transfer scams are on the rise because people don't want to use cash. Mishra lost $4,450 in unauthorized Zelle transactions after his Zelle account, within his Bank of America account, was compromised by hackers. "I mean, how can people actually get into your account and steal money?" "I was shocked", Dharmapad Mishra told the I-Team. In a third scam, a victim's bank account was hacked. #VENMO ACCOUNT HACKED PASSWORD#The third tip: Prevent hacked withdrawals by having a strong, unique banking password and use 2-factor authentication. Zelle told the I-Team, "that Zelle will never email you or call you to request money." Look out for emails with bad grammar, spelling errors and hover over the senders 'address to make sure it's not fake. "Slow down and take a look at what's being asked and say 'does this make sense?' advises Johnson. #VENMO ACCOUNT HACKED UPGRADE#Chong sent that upgrade money in gift cards and now it's all gone. The buyer was a fraudster who fooled him into clicking on a phishing email, which asked Chong to reimburse the buyer $1,000 to allegedly upgrade the buyer's Zelle account. "He was going to send me the money actually via Zelle," said Chong. He never got paid for the camera and lost another thousand dollars. The second tip: Beware of fake Zelle emails.Īnother scam involves phishing emails made to look like they are from Zelle.īank of America customer Jiaming Chong sold a camera online. "They can pretend to be your bank, they can pretend to be your money transfer app." "You think it's safe you're sending money to an account that has your name on it, that does not mean anything, that's very easy to spoof," said Siobhan Johnson, special agent and public affairs officer for FBI Chicago. The FBI warns that criminals are using this trick to create a false sense of security. And then after I hit send all of a sudden, the two sections changed to some bank I've never heard of," said Woods. "It had my first and my last name in the "to" section and the "from" section. The caller told her to Zelle herself to get the money back, which would cancel the alleged fraudulent transactions. #VENMO ACCOUNT HACKED CODE#"They even said over the phone, 'whatever code you get, we are not going to ask you for so don't tell me the code.' So I don't know how much more legit it could sound," she said. Her caller ID showed, "Bank of America," but Instead it was a scammer telling her that there were thousands of dollars in so-called fraudulent withdrawals from her account via Zelle. Woods lost $3,500 after getting what she thought was a call from her bank. Like who the heck would have all that information?" said Demi Woods of McHenry, Illinois. "It's just scary because he had my name, date of birth and my account number. The first and most important tip is: Never Zelle yourself. Scammers are using transfer apps for different scams which can cost you thousands of dollars. ![]() ![]() READ MORE | Scam targeting Bank of America, Zelle users steals thousands through mobile app payment CHICAGO (WLS) - More victims are reaching out to the I-Team about scams preying on people using the popular money transfer tool Zelle after an I-Team investigation into a scheme in August. ![]()
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